Privacy Policy
Effective Date: 5/7/2025

​

Simply Right Heating & Cooling, LLC  ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [insert URL], use our services, or interact with us in any other way.

​

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you schedule service, request a quote, or contact us, we may collect personal information such as:

• Name

• Phone number

• Email address

• Physical address

• Billing information

• Service location and details

b. Non-Personal Information
This includes browser type, operating system, access times, pages viewed, and your IP address. We use this information to improve our website and services.

​

2. How We Use Your Information

We use the information we collect to:

• By providing your phone number to Simply Right Heating & Cooling LLC, you consent to receive SMS messages related to appointments, service updates, estimates, invoices, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. We do not sell or share your mobile information with third parties for marketing purposes.

​

3. Sharing Your Information

We do not transfer or share your personal information with any external organizations under any circumstances, even with your consent.  We have strict internal controls and access restrictions in place to ensure that your personal information is not shared with unauthorized parties.

​

4. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

​

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications

• Request a copy of the information we have about you

To make these requests, contact us at office@simplyrighthvac.com.

​

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.

​

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Message or data rates may apply.

​

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. We encourage you to review this policy periodically.

​

9. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our SMS communications, please contact us using the information below:

Simply Right Heating & Cooling
Phone: 910-375-9204
Email: office@simplyrighthvac.com
Website: https://www.simplyrighthvac.org

We are committed to protecting your privacy and responding promptly to any questions or concerns regarding your information or communication preferences.

​

SMS Consent Communication

Phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

If you consent to receive text messages from Simply Right Heating & Cooling, you may receive conversational text messages related to appointments, service updates, dispatch notifications, estimates, invoices, and customer support. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

For more information, please visit our Privacy Policy at https://www.simplyrighthvac.org/privacy-policy

​