Privacy Policy
Effective Date: 5/7/2025
Simply Right Heating & Cooling, LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [insert URL], use our services, or interact with us in any other way.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you schedule service, request a quote, or contact us, we may collect personal information such as:
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Name
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Phone number
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Email address
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Physical address
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Billing information
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Service location and details
b. Non-Personal Information
This includes browser type, operating system, access times, pages viewed, and your IP address. We use this information to improve our website and services.
2. How We Use Your Information
We use the information we collect to:
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You will receive SMS messages related to appointment reminders, service updates, estimates, invoices, and occasional promotional offers.
We do not share your personal or mobile information with third parties for marketing or promotional purposes under any circumstances.
Message frequency varies but will not exceed 10 messages per week.
3. Sharing Your Information
We do not transfer or share your personal information with any external organizations under any circumstances, even with your consent. We have strict internal controls and access restrictions in place to ensure that your personal information is not shared with unauthorized parties.
4. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
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Access, update, or delete your personal information
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Opt out of marketing communications
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Request a copy of the information we have about you
To make these requests, contact us at office@simplyrighthvac.com.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Message or data rates may apply.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. We encourage you to review this policy periodically.
9. Contact Us
To opt out of future SMS communications, reply STOP or UNSUBSCRIBE to any message you receive.
For help, reply HELP to any message you receive.
If you have questions or concerns about this Privacy Policy, please contact us at:
Simply Right Heating & Cooling, LLC
100 Maypatch Rd, Unit D
Jacksonville, NC 28546
910-375-9204